COVID-19 and artificial grass installation

Update: 19/1/21 – The UK Government have changed the isolation period to 10 days: “Your isolation period includes the day your symptoms started (or the day your test was taken if you do not have symptoms), and the next 10 full days.” – https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

In these uncertain times, we thought we’d update you on how Wonderlawn are dealing with the COVID-19 virus.

Firstly, most of our locations across England remain open, and we are still installing our artificial grass in gardens across the UK.

All of our site surveys, installations can be carried out without direct contact with the customer, so no worries of passing any infections on.

We can also conduct initial surveys via email and photos sent by our customers.

Before and during installations, we have been following the government guidelines on social distancing for our team members and any customers.

We are taking extra precautions on site, including the use of disposable gloves, extra hand washing and hand gels where appropriate.

Wonderlawn’s supply lines are currently unaffected, as all of our artificial grass is either in our factory, or imported from Europe.

You can trust that Wonderlawn, as a long-standing professional installation company, has an adequate stock of our artificial grass with more scheduled deliveries throughout the year to meet demand. The way we order our jobs and imports mean we aim to never be without artificial grass to complete an installation.

If you have further questions or concerns, please give head office a call on 0333 700 6000. This is a local rate number so won’t cost you more than a local phone call from landline or mobile.

Symptoms of COVID-19

The most common symptoms of coronavirus (COVID-19) are recent onset of a new continuous cough and/or high temperature. For most people, coronavirus (COVID-19) will be a mild illness.

Staying safe

These instructions are taken from the UK Government website, updated on 16th March 2020:

• If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started.
• If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community. For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period.
• If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period. If you cannot move vulnerable people out of your home, stay away from them as much as possible.

If you have coronavirus symptoms

• Do not go to a GP surgery, pharmacy or hospital.
• You do not need to contact 111 to tell them you’re staying at home.
• Testing for coronavirus is not needed if you’re staying at home.
• Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household.
• Ask your employer, friends and family to help you to get the things you need to stay at home.
• Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999.

Ending isolation

If you have been symptomatic, then you may end your self-isolation after 7 days. The 7-day period starts from the day when you first became ill.

If living with others, then all household members who remain well may end household-isolation after 14 days. The 14-day period starts from the day illness began in the first person to become ill.

14 days is the incubation period for coronavirus; people who remain well after 14 days are unlikely to be infectious.

After 7 days, if the first person to become ill feels better and no longer has a high temperature, they can return to their normal routine. If any other family members become unwell during the 14-day household-isolation period, they should follow the same advice – that is, after 7 days of their symptoms starting, if they feel better and no longer have a high temperature, they can also return to their normal routine.

Should a household member develop coronavirus symptoms late in the 14-day household-isolation period (for example, on day 13 or day 14) the isolation period does not need to be extended, but the person with the new symptoms has to stay at home for 7 days. The 14-day household-isolation period will have greatly reduced the overall amount of infection the rest of the household could pass on, and it is not necessary to re-start 14 days of isolation for the whole household. This will have provided a high level of community protection. Further isolation of members of this household will provide very little additional community protection.

At the end of the 14-day period, any family member who has not become unwell can leave household isolation.

If any ill person in the household has not had any signs of improvement and have not already sought medical advice, they should contact 111 online. If your home has no internet access, you should call 111.

The cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean someone must continue to self-isolate for more than 7 days.